Associate Director, Retail Operations

We invite applications for a full-time opportunity at St. Andrew’s College and St. Anne’s School as Associate Director, Retail Operations, reporting to the Chief Financial Officer.

The Associate Director, Retail Operations oversees the stores’ retail strategy and operations. Working with the CFO, the Associate Director will set an annual budget and profit margin targets and report inventory twice yearly.

This role is responsible for vetting suppliers and vendors for all items carried in the two Campus Shops, including school uniforms, textbooks, spirit and athletic gear, and giftware. The Associate Director will research trends to inform the creative design and styles carried. This position will lead the daily operations and adherence to school policy and will oversee the recruitment, training, and performance management of store staff. As the lead, the Associate Director will champion customer service initiatives to elevate the shopping experience for families.

Ideal candidates hold a post-secondary education and a minimum of five years of retail management experience, preferably in an independent school environment. We seek tech-savvy candidates who have worked with inventory management systems, point-of-sale systems, online ordering, and forecasting. Experience with contract negotiations, inventory management, and supervising and scheduling part-time staff are requirements. We seek candidates who understand and can support the seasonality of the academic schedule, including attending key events outside of regular business hours.

To express interest in this opportunity, email a cover letter and resume directly to hr@sac.on.ca by October 10, 2024. Please reference the position title Associate Director, Retail Operations in the subject line of your email.

St. Andrew’s College has long been committed to ensuring our boys learn how to engage appropriately with others in the community so that they can develop healthy, meaningful, and sustained human relationships. Our policies and programs speak to the necessity for schools to be inclusive and to enact proactive approaches to interrelationships. As an employer, we model and value equity, diversity, and inclusivity. By extension, we are committed to providing accommodations for persons with disabilities. If you require an accommodation through the recruitment process, please contact Human Resources at 905-727-2580.

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